It should go without saying, but I’ll say it anyway, be sure to check that your backups have been running AND that they have been running successfully. Voice engineering breeds much in the way of paranoia, so I also recommend downloading the scripts and prompts, just in case you get the additional fun of rebuilding the server from scratch.
#How many agent licenses are in use cisco uccx 11.5 upgrade#
cop file, I used ciscouccx.refresh_upgrade_v1.9.cop.sgn.īefore beginning this process, I highly suggest taking a screenshot of your licensing, sacrificing a couple of chickens, and making sure you have ordered your upgrade license through the PUT tool. UCCX 10.6 upgrade from 9.0(2) does require a. If you are unsure about your UCS/ESXi version compatibility, try this link for checking. For instance, 10.6 no longer supports ESXi 4.X, so you might have some pre-upgrade UCS work to be done before the real party gets started. Pay close attention to whether your UCS can handle later versions of ESXi without UCS upgrades. That being said, there’s a few important compatibility matrices you will want to check for this upgrade. Always read the release notes and upgrade guides in their entirety, skipping pages earns you nothing but (more) pain and suffering.
If you’re wondering about upgrading UCCX from 9.0(2)SU2 to 10.6(1)SU2, and would like that information with a side of snark, then this is the post for you.įair warning, this is one of those your-mileage-may-vary entries, definitely do not take my notes as gospel because I promise *I* won’t be the one restoring your UCCX server from backup at 3am.
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